Customer Care Representative

Join Iba Services as a Customer Care Representative in Talaghattapura, Bengaluru. Salary is up to ₹35,000/month.

In the employer’s words

Handling Customer Inquiries, Complaints, And Issues. Strong Verbal And Written Communication Skills In English. Type : Inbound, International | Languages : English

What you get

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Inbound and International
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• You are polite and calm under pressure

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Talaghattapura, Bengaluru, Karnataka
• Shift: 8:00 PM - 4:30 PM | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Office-based

Click Apply to send your profile to Iba Services. It takes less than a minute.