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Customer Retention Associate

Icici Lombard General Insurance Co Ltd· Posted 13 days ago

Location
Vashi, Mumbai, Maharashtra
Salary
₹12,500 – ₹19,000/month
Experience
Fresher
Openings
15
Education
Graduate
Timings
9:30 AM - 6:30 PM | Monday to Saturday
Apply by
29 Nov 2026

Start your next role as a Customer Retention Associate with Icici Lombard General Insurance Co Ltd in Vashi, Mumbai. 15 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹19,000/month.

In the employer’s words

Designation: Customer Retention Manager (Crm) Process: 100% Voice | Outbound Calling Renew Insurance Policies Of Existing Customers Need Good Communication Skills In Hindi And English. Day Shift. Contact Person : Hr Siddhi-7039605657. Type : Sales, Outbound, Domestic | Languages : English

Salary

Salary: ₹12,500 – ₹19,000 per month, based on skills and experience.

What we are looking for

  • Freshers are welcome to apply
  • Minimum qualification: Graduate
  • Comfortable with Domestic, English, Outbound, Sales
  • Good English
  • Freshers can apply
  • Type: Sales, Outbound, Domestic
  • Languages: English
  • A persuasive, detail-oriented attitude

Day-to-day work

As a Customer Retention Associate, your work will include:

  • Verify KYC documents and complete application formalities
  • Source and onboard customers for loans, accounts or insurance products
  • Manage collections and track overdue accounts
  • Follow up on applications until disbursal or policy issue
  • Comply with RBI/IRDAI guidelines and internal audit norms

Job at a glance

  • Location: Vashi, Mumbai, Maharashtra
  • Work type: Office-based
  • Vacancies: 15
  • Interview: 11:00 AM - 4:00 PM | Monday to Saturday
  • Employment type: Full time
  • Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Icici Lombard General Insurance Co Ltd reviews applications regularly.

Skills

DomesticEnglishOutboundSales

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