Senior Collection Officer

Inspiring Touch is hiring a Senior Collection Officer in Silk Board, Bengaluru. The team is filling 3 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Excellent Communication Skill, Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, Kannada, English

Pay and perks

The salary for this role is ₹23,000 – ₹25,000 per month.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, Kannada, English
• Someone customer-first and calm under pressure

Job details

• Location: Silk Board, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 3
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Inspiring Touch today.