Customer Care Associate

Intact Search wants to bring on a Customer Care Associate for its Turbhe, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Openings For Welcome Calling And Escalation Desk Handling Process.Require Hsc And Graduate Fresher And Experience Candidates Language - Tamil ,Telugu, Kannada, Malayalam, Gujarati Only Shift Timing: 9:30 To 6:30 With Sunday Fix Weekoff. Type : Domestic, Outbound, Inbound | Languages : Telugu, Malayalam, Kannada, Gujarati, Gujarati, Malayalam, Kannada, Tamil, Telugu

What you get

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Gujarati, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• No English required
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Telugu, Malayalam, Kannada, Gujarati, Gujarati, Malayalam, Kannada, Tamil, Telugu
• A customer-first, polite attitude

Quick facts

• Work location: Turbhe, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Intact Search today.