Customer Care Associate

Join Iqra Boutique Designs as a Customer Care Associate in Govandi West, Mumbai. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: Hindi, English
• You are polite and customer-first

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Job location: Govandi West, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Iqra Boutique Designs.