Customer Service Coordinator

Start your next role as a Customer Service Coordinator with Jas Ac Plaza in Ashok Nagar, Chennai. The pay goes up to ₹20,000/month.

Employer’s description

Handle Support Functions Like Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. 1 - 2 Years Experience Compulsory. | Basic Excel, MS Word, Advanced Excel | Skills Needed : Email, Computer, Tally

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Advanced Excel, Basic Excel, Computer, Email, Ms Word, Tally
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, MS Word, Advanced Excel
• Skills Needed: Email, Computer, Tally
• You are polite and customer-first

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

What you will do

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Position details

• Work location: Ashok Nagar, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Jas Ac Plaza.