Customer Service Coordinator

Join Sivakumar (Sun Power Services) as a Customer Service Coordinator in Madhanandapuram, Chennai. The pay goes up to ₹20,000/month.

Note from the employer

Connect With Customers Through Call, Whatsapp, Mail And Get Service Business From Customers. Preparing The Quotation And Forwarding To Customers And Engineers, Get Amc From Customers, Convert Out Of Fold Customers To Infold, Update The Data Base On Daily Basis, Daily Call Minimum 20 Customers For Business Generation. More Than 2 Years Experience Compulsory. | Basic Excel, Advanced Excel | Skills Needed : Email

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Advanced Excel, Basic Excel and Email
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel
• Skills Needed: Email
• You are customer-first and patient

Pay and perks

Compensation: ₹16,000 – ₹20,000 per month.

Job at a glance

• Work location: Madhanandapuram, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sivakumar (Sun Power Services) reviews applications regularly.