Customer Service Coordinator

Start your next role as a Customer Service Coordinator with Kmp Freight Private Limited in Gerugambakkam, Chennai. The pay goes up to ₹20,000/month.

Note from the employer

We Seek A Genuinely Committed, Responsible, And Career-Focused Professional To Join Our Customer Service And Pricing Team In Freight Forwarding. Ideal For Candidates Seeking Long-Term Stability, Professional Growth, And A Structured, Supportive Work Environment Where Dedication And Consistent Contribution Are Valued In Our Team-Driven Organization. 1 - 2 Years Experience Compulsory. | Skills Needed : Email | Basic Excel, > 30 WPM Typing Speed

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: > 30 Wpm Typing Speed, Basic Excel, Email
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email
• Basic Excel, > 30 WPM Typing Speed
• You are polite and customer-first

Job details

• Job location: Gerugambakkam, Chennai, Tamil Nadu
• Work mode: On-site
• Employment type: Full time
• Interview timings: Please call 9962200441 to schedule an interview. Online applications will not be considered. Strong written and spoken English, eager to learn and take on responsibilities, dependable and committed to
• Working hours: We seek a genuinely committed, responsible, and career-focused professional to join our Customer Service and Pricing tea
• Vacancies: 1

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