Customer Care Associate

Looking for a Customer Care Associate role in Vashi, Mumbai? Jds Hr Solutions is hiring now. 13 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Punjabi, English, Hindi, Telugu

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

What you will do

As a Customer Care Associate, your work will include:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Punjabi, Telugu
• Good English
• Freshers can apply
• Languages: Punjabi, English, Hindi, Telugu
• A patient, polite attitude

Quick facts

• Location: Vashi, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 13

Apply today and take the next step in your career with Jds Hr Solutions.