Customer Care Executive

Join JK Group as a Customer Care Executive in Ameerpet, Hyderabad. 20 candidates will be hired for this role. Freshers can apply. You can earn up to ₹40,000/month.

Employer’s description

Customer Care Executive. Type : Inbound, Outbound, Domestic | Languages : English, Telugu

What you will do

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Inbound, Outbound and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Telugu
• Someone calm under pressure and polite

What you get

You will be paid ₹20,000 – ₹40,000 per month.

Position details

• Location: Ameerpet, Hyderabad, Telangana
• Working hours: 9 AM - 7 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 9 AM - 7 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 20

Apply today and take the next step in your career with JK Group.