Customer Care Associate

Join Jobdunia Services Private Limited as a Customer Care Associate in Sarkhej, Ahmedabad. The team is filling 10 vacancies. The pay goes up to ₹38,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• You are customer-first and polite

Salary and benefits

Salary: ₹26,000 – ₹38,000 per month, based on skills and experience.

Job at a glance

• Location: Sarkhej, Ahmedabad, Gujarat
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 24*7
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Jobdunia Services Private Limited.