Customer Care Associate

Local Pos Depot wants to bring on a Customer Care Associate for its Vastrapur, Ahmedabad team. You can earn up to ₹25,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, International, Sales | Languages : English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Hindi, International, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, International, Sales
• Languages: English, Hindi

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Vastrapur, Ahmedabad, Gujarat
• Employment type: Full time
• Work type: Office-based
• Vacancies: 2
• Interview timings: 7.30 pm to 11 pm Monday to Saturday
• Shift: 07.30 pm - 4.30 am | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Local Pos Depot reviews applications regularly.