Customer Care Executive

Looking for a Customer Care Executive role in Kondhwa, Pune? Jyoti Home Appliances is hiring now. No experience? You can still apply. You can earn up to ₹20,000/month.

Employer’s description

Attend Customer Support Calls, Raise Support Tickets In Company Crm, Track Tickets And Coordinate With Service Center. Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and patient

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Kondhwa, Pune, Maharashtra
• Vacancies: 1
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jyoti Home Appliances today.