Customer Care Representative

Looking for a Customer Care Representative role in Moti Nagar, Delhi? Kamtronics Technology Pvt Ltd is hiring now. The pay goes up to ₹20,000/month.

Note from the employer

We Are Looking For A Customer Service Executive Who Will Manage Customer Service Requests, Receive Incoming Calls, Register Machine Complaints In Odoo Erp, Generate Service Tickets, And Coordinate With Service Engineers Until The Issue Is Resolved. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Moti Nagar, Delhi, Delhi
• Work mode: Office-based
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Kamtronics Technology Pvt Ltd today.