Customer Care Associate

Klamp E-Commerce has an opening for a Customer Care Associate based in Mulund West, Mumbai. You can earn up to ₹18,000/month. Freshers can apply.

Employer’s description

Ecommerce Customer Feedback Calling. Type : Domestic, International | Languages : Marathi, Hindi, English

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, International, Marathi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, International
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹13,000 – ₹18,000 per month.

Position details

• Location: Mulund West, Mumbai, Maharashtra
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work type: Work from office

Click Apply to send your profile to Klamp E-Commerce. It takes less than a minute.