Call Quality Analyst

Konexions has an opening for a Call Quality Analyst based in Wilson Garden, Bengaluru. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

Employer’s description

We Are Looking For Enthusiastic And Customer-Focused Professionals To Join Our Customer Support Team. The Role Involves Handling Customer Interactions Through Both Voice Calls And Written Channels Such As Email And Chat, Ensuring Excellent Customer Service And Timely Issue Resolution.Key Responsibilitieshandle Inbound And Outbound C. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Kannada, Tamil, Telugu, Hindi

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Hindi, Inbound, Kannada, Tamil and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Kannada, Tamil, Telugu, Hindi
• A target-driven, persuasive attitude

Salary

You will be paid ₹20,000 – ₹30,000 per month.

What you will do

Your main tasks will be to:

• Follow up on leads and convert them into sales
• You will identify and approach new customers in the assigned territory.
• Explain products and offers clearly and handle objections
• Achieve monthly sales and collection targets
• Prepare quotations and close deals with decision makers
• You will share market and competitor feedback with the team.

Job at a glance

• Location: Wilson Garden, Bengaluru, Karnataka
• Vacancies: 2
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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