Customer Service Team Lead

Start your next role as a Customer Service Team Lead with Kotak Mahindra life Insurance in Bibwewadi, Pune. You can earn up to ₹30,000/month. 2 candidates will be hired for this role.

Employer’s description

Manage And Develop The Team While Driving Insurance Sales And Business Growth. Generate Leads, Acquire Customers, And Achieve Sales Through Team Management. Train, Guide, And Motivate The Team To Improve Performance. Type : Sales | Languages : Hindi, English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• Someone patient and customer-first

What you get

You will be paid ₹15,000 – ₹30,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Bibwewadi, Pune, Maharashtra
• Job type: Full time
• Vacancies: 2
• Working hours: 11 AM - 6 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kotak Mahindra life Insurance reviews applications regularly.