Customer Care Representative

Join Kredito24 as a Customer Care Representative in Sector 48 - Gurgaon, Delhi. The team is filling 4 vacancies. You can earn up to ₹28,000/month.

Employer’s description

* Minimum 6 Months Of Experience In Handling Inbound Calls, Outbound Calls, Email Support.* Excellent Verbal And Written Communication Skills In English. Type : Inbound, Outbound | Languages : Tamil, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Hindi, English
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹22,000 – ₹28,000 per month.

Position details

• Work location: Sector 48 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 4

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