Bpo Executive

Looking for a Bpo Executive role in Vinayagapuram, Chennai? Lane Consultancy is hiring now. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹12,500 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Complaint handling, Typing speed, Active listening, CRM tools
• No English required
• Freshers can apply
• You are patient and polite

Job at a glance

• Job location: Vinayagapuram, Chennai, Tamil Nadu
• Employment type: Full time
• Work type: On-site
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Lane Consultancy today.