Customer Care Executive

Join Lotus Imperium Enterprises PVT LTD as a Customer Care Executive in Nacharam, Hyderabad. You can earn up to ₹20,000/month. No experience? You can still apply.

Employer’s description

# Job Description Customer Care Executive**Company:** Lotus Groups **Location:** Nacharam Tvs Showroom, Hyderabad **Department:** Customer Relationship / Customer Care **Designation:** Customer Care Executive## Job Summarylotus Groups Is Looking For A Customer-Focused And Enthusiastic Customer Care Executive For Our Nacharam Tvs Showroo. Languages : English, Hindi, Telugu

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Telugu
• You are calm under pressure and patient

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Nacharam, Hyderabad, Telangana
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Lotus Imperium Enterprises PVT LTD. It takes less than a minute.