Customer Care Executive

Vagarious Solutions Private Limited has an opening for a Customer Care Executive based in Banjara Hills, Hyderabad. The pay goes up to ₹25,000/month. There are 4 open positions.

Note from the employer

Role : Customer Care Executive Location : Banjarahills Exp : 6Months - 2 Years Salary : Upto 25000. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Tamil

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Kannada, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Tamil

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Banjara Hills, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Vagarious Solutions Private Limited reviews applications regularly.