Relationship Executive

Magic Traders wants to bring on a Relationship Executive for its Padmanabha Nagar, Bengaluru team. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic, Outbound | Languages : Telugu, Kannada, Hindi, English

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Kannada, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Telugu, Kannada, Hindi, English
• You are patient and customer-first

Job details

• Work location: Padmanabha Nagar, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Magic Traders today.