Customer Care Executive

Looking for a Customer Care Executive role in Pratap Nagar, Jaipur? Magpie Placement Services Llp is hiring now. The pay goes up to ₹33,000/month. 20 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Provide Support To International Customers By Answering Inquiries, Resolving Issues, And Delivering Excellent Service Via Call / Chat. Type : Inbound, Outbound, International | Languages : English

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• A patient, calm under pressure attitude

Pay and perks

Salary: ₹25,000 – ₹33,000 per month, based on skills and experience.

Job details

• Job location: Pratap Nagar, Jaipur, Rajasthan
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Magpie Placement Services Llp.