Customer Care Executive

Mahalaxmi Automotives (Maruti Suzuki) is hiring a Customer Care Executive in Model Colony, Pune. Great for first-time job seekers. The team is filling 2 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Contact Customers Through Calls, Whatsapp, And Other Communication Channels.Follow Up With Customers Regarding Service, Vehicle Delivery, Appointments, And Enquiries.Collect And Record Customer Feedback And Satisfaction Levels.Handle Customer Queries And Coordinate With The Concerned Department For Resolution. Languages : Hindi, Tamil

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Tamil

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Model Colony, Pune, Maharashtra
• Openings: 2
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Mahalaxmi Automotives (Maruti Suzuki).