Customer Care Executive

Ranka Jewellers Pc Private Limited is looking for a Customer Care Executive to join its team in Chinchwad, Pune. There are 2 open positions. You can earn up to ₹30,000/month.

Note from the employer

Call Existing And Potential Customers To Promote Jewellery Offers And Collections.Follow Up On Customer Enquiries And Generate Showroom Visits.Maintain Customer Data And Calling Records In Excel/Crm.Inform Customers About New Collections, Offers, And Campaigns. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Salary

Compensation: ₹18,000 – ₹30,000 per month.

What you will do

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Job at a glance

• Job location: Chinchwad, Pune, Maharashtra
• Vacancies: 2
• Shift: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ranka Jewellers Pc Private Limited.