Customer Care Representative

Make Your Choice is hiring a Customer Care Representative in Sector 16 - Noida, Delhi. The pay goes up to ₹18,000/month. The team is filling 25 vacancies.

Employer’s description

They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and calm under pressure

Position details

• Location: Sector 16 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25

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