Customer Care Executive

Looking for a Customer Care Executive role in Shivaji Nagar, Hyderabad? Manan Sharma (Shell Consultancy) is hiring now. Freshers can apply. Salary is up to ₹16,000/month. 30 candidates will be hired for this role.

In the employer’s words

Hiring: Customer Support Associate Location: Secunderabad, Hyderabad About The Rolewe Are Looking For Enthusiastic And Customer-Focused Individuals To Join Our Team As Customer Support Associates. If You Have A Passion For Helping People And Excellent Communication Skills, This Is A Great Opportunity To Build Your Career In A Dynamic Wor. Type : Inbound, Outbound, Domestic, Sales, International | Marketing | Languages : Kannada, Malayalam, Tamil

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, Inbound, International, Kannada, Malayalam, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales, International
• Marketing
• Languages: Kannada, Malayalam, Tamil
• Someone calm under pressure and patient

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.

What you get

The salary for this role is ₹13,000 – ₹16,000 per month.

Job details

• Job location: Shivaji Nagar, Hyderabad, Telangana
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Manan Sharma (Shell Consultancy).