Customer Care Associate

Maple is hiring a Customer Care Associate in Thane, Mumbai. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Hiring For Telecallers.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, Active listening
• Good English
• Freshers can apply
• You are calm under pressure and customer-first

What the job involves

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹14,000 – ₹20,000 per month.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Maple.