Customer Care Associate

Looking for a Customer Care Associate role in Gandhinagar, Bhopal? Megaverse Bizcom Llp is hiring now. You can earn up to ₹10,000/month. 30 candidates will be hired for this role.

Note from the employer

** Marathi ** Speaking Candidates Required For A Survey Process. Shift Timings - 9:00 Am To 6:00 Pm. Freshers Can Apply. Fixed Ctc, Not A Commission Based Job. Candidates Who Can Speak Marathi Language Should Only Apply. Rotational Week-Offs. Languages : Marathi, Marathi

Who can apply

• Open to freshers
• Education: Below 10th
• Comfortable with Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Marathi
• A patient, customer-first attitude

What you get

Compensation: ₹10,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Gandhinagar, Bhopal, Madhya Pradesh
• Employment type: Full time
• Work type: Office-based
• Vacancies: 30
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Sunday

Apply today and take the next step in your career with Megaverse Bizcom Llp.