Telecalling Team Leader

Looking for a Telecalling Team Leader role in Kalyan Nagar, Bengaluru? Mister Hair is hiring now. The team is filling 2 vacancies. Salary is up to ₹45,000/month.

Employer’s description

We Are Looking For Telecaller Leader Who Can Manage Team Of 10-15 Member Along With Manage The Targets And Maintain The Crm To Understand The Leads Potential. Interested Candiadte Drop Your Cv Phone-91879 46829. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Tamil, English, Telugu, Kannada

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Kannada, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Tamil, English, Telugu, Kannada
• A customer-first, calm under pressure attitude

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

What you get

You will be paid ₹25,000 – ₹45,000 per month.

Quick facts

• Job location: Kalyan Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Mister Hair.