Customer Care Specialist

Moneyview wants to bring on a Customer Care Specialist for its Kudlu Gate, Bengaluru team. You can earn up to ₹40,000/month. The team is filling 10 vacancies.

Note from the employer

Handle Inbound/Outbound Calls.Resolve Customer Queries, Complaints, And Service Requestsmaintain Accurate Records In Crm Systemsfollow Sops, Quality Standards, And Compliance Guidelinesachieve Productivity, Quality, And Customer Satisfaction Targets. More Than 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Eligibility

• At least 2 years of relevant experience
• Education: Tenth Pass
• Skills: Domestic, English, Hindi, Inbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• A customer-first, patient attitude

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

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