Customer Care Specialist

Suraj P K (Anvaya HR Inc) is hiring a Customer Care Specialist in Marathahalli, Bengaluru. The team is filling 5 vacancies. Salary is up to ₹27,000/month. Freshers can apply.

In the employer’s words

- Handle Incoming Customer Calls.- Understand Customer Queries And Provide The Right Solution.- Maintain Good Customer Service And Communication.- Resolve Customer Issues Professionally. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹18,000 – ₹27,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Quick facts

• Job location: Marathahalli, Bengaluru, Karnataka
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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