Customer Care Associate

Start your next role as a Customer Care Associate with Mspire Ventures Private Limited in Andheri, Mumbai. There are 5 open positions. Salary is up to ₹22,000/month.

Employer’s description

Customer Care Executive: Handle Customer Queries, Complaints, And Service Requests Through Calls And Other Communication Channels. Resolve Issues Professionally And Maintain Customer Satisfaction. Good Communication Skills Required. Freshers Can Apply. Male/Female Both Eligible. No Sales Target Or Pressure. Languages : Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and polite

Quick facts

• Work location: Andheri, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Mspire Ventures Private Limited.