Customer Care Associate

Mspire Ventures Private Limited is looking for a Customer Care Associate to join its team in Mansarovar, Mumbai. The team is filling 25 vacancies. You can earn up to ₹19,000/month. No experience? You can still apply.

Employer’s description

Customer Care Executive Required. Salary: 15000 - 18000 Responsibilities Include Handling Customer Calls, Resolving Queries, Maintaining Records, And Providing Support Via Phone, Whatsapp, And Email. Basic Computer Knowledge And Good Communication Skills Are Required. Freshers Can Apply. Type : Inbound, Domestic | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Compensation

You will be paid ₹15,000 – ₹19,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Mansarovar, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Mspire Ventures Private Limited.