Customer Care Associate

Mspire Ventures Private Limited is hiring a Customer Care Associate in Sakinaka, Mumbai. There are 5 open positions. Great for first-time job seekers. You can earn up to ₹22,000/month.

Note from the employer

I Wing , Ground Floor Tci Express, Tex Centre, Narayan Plaza, Near Boomerang, Chandivali Sakinaka 400072. Languages : Hindi, English

What you get

Compensation: ₹18,000 – ₹22,000 per month.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• A polite, patient attitude

Job at a glance

• Work location: Sakinaka, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Mspire Ventures Private Limited today.