Customer Care Executive

Neo Bright Express Transport Pvt Ltd is hiring a Customer Care Executive in Anisabad, Patna. The team is filling 2 vacancies. Salary is up to ₹17,000/month.

In the employer’s words

Customer Service Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary and benefits

You will be paid ₹15,000 – ₹17,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone calm under pressure and patient

Job details

• Work location: Anisabad, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Neo Bright Express Transport Pvt Ltd.