Customer Care Executive

Prema Group(Prema Kia, Prema Ford And Prema Honda) wants to bring on a Customer Care Executive for its Jai Prakash Nagar, Patna team. Salary is up to ₹12,000/month. The team is filling 2 vacancies.

Note from the employer

For 2 Wheeler And 4 Wheeler. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone polite and patient

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Jai Prakash Nagar, Patna, Bihar
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office

Ready to start? Upload your resume and apply to Prema Group(Prema Kia, Prema Ford And Prema Honda) today.