Customer Care Executive

A new Customer Care Executive role is open at Quick India logistics, Kadamkuan, Patna. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Active listening, Verbal communication, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Location: Kadamkuan, Patna, Bihar
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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