Customer Care Executive

Nspira Management Services is looking for a Customer Care Executive to join its team in Madhapur, Hyderabad. You can earn up to ₹23,000/month. There are 20 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound | Languages : Telugu, Tamil, Kannada, Hindi, Marathi, English

Pay and perks

The salary for this role is ₹15,000 – ₹23,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, Hindi, Inbound, Kannada, Marathi, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Telugu, Tamil, Kannada, Hindi, Marathi, English

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Working hours: 8:00 AM to 5:00 PM, 9:00 AM to 6:00 PM, 10:00 AM to 7:00 PM, and 11:00 AM to 8:00 PM (rotational shifts within general t
• Vacancies: 20
• Work mode: On-site
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

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