Customer Support Engineer

A new Customer Support Engineer role is open at Olive Green Consulting LLP, Koramangala, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Key Responsibilities:Manage Load & Lorry Matchmaking Efficiently Across Multiple Routes.Ensure Seamless Fulfilment Of Shipments With High Customer Satisfaction.Engage With Transporters And Customers For Negotiation And Coordination.Provide Customer Support And Upsell Cross-Platform Services When Applicable.Track Daily Operations And Maint. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Tamil, Kannada, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Kannada, Outbound, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Tamil, Kannada, Hindi
• You are patient and customer-first

Key responsibilities

• You will identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Koramangala, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Olive Green Consulting LLP today.