Customer Care Representative

Optizenith Global Solutions Private Limited wants to bring on a Customer Care Representative for its Devinagar, Bengaluru team. The team is filling 10 vacancies. The pay goes up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

A Customer Support Executive Is Responsible For Assisting Customers By Resolving Their Queries, Providing Product Or Service Information, And Ensuring A Positive Customer Experience. The Role Involves Communicating With Customers Through Phone, Email, Chat, Or In Person To Address Issues And Provide Solutions. Type : Inbound, Outbound, International, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Kannada, Malayalam and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Position details

• Work location: Devinagar, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Optizenith Global Solutions Private Limited today.