Customer Care Associate

Precihole Sports Private Limited is looking for a Customer Care Associate to join its team in Thane West, Mumbai. Salary is up to ₹25,000/month. Freshers can apply. The team is filling 5 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:00 AM - 5:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Precihole Sports Private Limited reviews applications regularly.