Customer Care Executive

A new Customer Care Executive role is open at Pregun Hr Services (Opc) Private Limited, RIICO Industrial Area, Jaipur. There are 30 open positions. You can earn up to ₹32,000/month.

In the employer’s words

We Are Looking To Hire Customer Service Advisors For The E-Commerce Customer Support Process Serving The Us Market. The Role Involves Handling Inbound Customer Calls Related To Retail Orders And Ensuring A High Level Of Customer Satisfaction By Resolving Queries Efficiently And Professionally.Advisors Will Interact With Customers Regarding Order-R. 1 - 2 Years Experience Compulsory. | Type : Inbound

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• A customer-first, patient attitude

Compensation

The salary for this role is ₹25,000 – ₹32,000 per month.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: RIICO Industrial Area, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Pregun Hr Services (Opc) Private Limited.