Customer Care Associate

Prime Teleservices Pvt Ltd has an opening for a Customer Care Associate based in Saki Naka, Mumbai. 16 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

No Target. Inbound Process. The Candidate Have To Receive The Call Regarding Doctor'S Appointment Or Medicine Availability. Skills Required- Good Communication. Basic Excel. Email. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Punjabi, Gujarati, Bengali, Marathi

What you get

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Bengali, Domestic, Gujarati, Inbound, Marathi, Outbound, Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Punjabi, Gujarati, Bengali, Marathi

Quick facts

• Work location: Saki Naka, Mumbai, Maharashtra
• Timings: 9 hours shift between 7AM to 8 PM. 1 Weekoff between Monday to Friday, Saturday & Sunday will be working.
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 16

Ready to start? Upload your resume and apply to Prime Teleservices Pvt Ltd today.