Customer Care Executive

Join Right Choice Developers as a Customer Care Executive in Baner, Pune. The pay goes up to ₹22,000/month.

Employer’s description

Job Description Real Estate Customer Care Executive Job Title: Customer Care Executive Real Estate Department: Customer Relationship Management (Crm)Location: Baner Employment Type: Full-Time Experience: 1Years In Customer Service/Real Estate Preferred. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi | Preferred Experience In : Real Estate

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Hindi, Marathi, Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi
• Preferred Experience In: Real Estate

Compensation

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Job details

• Location: Baner, Pune, Maharashtra
• Vacancies: 1
• Job type: Full time
• Shift: 10:00 AM - 6:30 PM
• Interview timings: 11:00 AM - 5:00 PM
• Work mode: On-site

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