Customer Care Executive

Reliable First Adcon Private Limited wants to bring on a Customer Care Executive for its Kukatpally, Hyderabad team. You can earn up to ₹18,000/month. 20 candidates will be hired for this role.

Note from the employer

* Engaging In Active Listening With Customers, Confirming, Or Clarifying Information And Diffusing Angry Customers, As Needed. * Understanding Client Requirements And Offering Product; Accordingly, Languages:(English+ Hindi+ Telugu) Or (Kannada+ English) Or (Tamil + English),. Type : Inbound, Domestic | Languages : Telugu, Tamil, Kannada, Hindi, English

Pay and perks

The salary for this role is ₹14,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Telugu, Tamil, Kannada, Hindi, English
• You are customer-first and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Work type: Office-based
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Reliable First Adcon Private Limited reviews applications regularly.