Customer Care Associate

Reliable First is hiring a Customer Care Associate in Kukatpally, Hyderabad. You can earn up to ₹21,000/month. The team is filling 15 vacancies.

Note from the employer

Inbound Voice Process--Key Responsibilities And Accountability* Engaging In Active Listening With Customers, Confirming, Or Clarifying Information And Diffusing Angry Customers, As Needed. * Understanding Client Requirements And Offering Product; Accordingly,-- Languages:(English+ Hindi+ Telugu ) Or (Kannada+ English) Or (Tamil + English),. Type : Inbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil

What you get

You will be paid ₹14,000 – ₹21,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil

Day-to-day work

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Location: Kukatpally, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 15
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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