Customer Care Associate

Smi Staffing Services is looking for a Customer Care Associate to join its team in Kukatpally, Hyderabad. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Greetings From Smi Staffing Services Process: Banking Processdesignation: Customer Care Executive Qualification: Inter / Graduate Need Minimum 6 Months Experience On Paperslanguages: Hindi, English (Fluently) No Targets Salary: 26000 Ctc - 21000 Take Home Location: Kukatpally Need Immediate Joinerscall For An Interview. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English, English, Hindi

Compensation

The salary for this role is ₹17,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English, English, Hindi
• A patient, polite attitude

Job at a glance

• Location: Kukatpally, Hyderabad, Telangana
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Smi Staffing Services reviews applications regularly.