Customer Care Executive

Start your next role as a Customer Care Executive with Reliable First in Electronic City, Bengaluru. There are 10 open positions. The pay goes up to ₹31,000/month.

Employer’s description

We Are Hiring For A Semi-Voice Process. Location: Electronic City, Bangalore Process Type: Semi Voicelanguage Requirements:1. English + Hindi + Kannada --2. English + Hindi + Telugu--- Qualification: Graduation Mandatory (Any Stream)- *Experience:*1Year And Above-- Job Role & Responsibilities:- Handling Customer Queries Via Chat, Email & Calls. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English, Kannada, Telugu

Compensation

Compensation: ₹25,000 – ₹31,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English, Kannada, Telugu
• You are polite and calm under pressure

Job at a glance

• Location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

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