Customer Service Advisor

Reliable Spaces Pvt. Ltd. wants to bring on a Customer Service Advisor for its Ghansoli, Mumbai team. The team is filling 30 vacancies. Great for first-time job seekers. You can earn up to ₹20,000/month.

In the employer’s words

Resolving Customer Issue. Type : Domestic, Inbound | Languages : English

What you get

Compensation: ₹18,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English

Key responsibilities

• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Shift: 07:00 am - 12:00am/Any 9 Hrs | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Reliable Spaces Pvt. Ltd..